You'll see from the TOMORROW starts here article that we have launched a new awareness campaign, "Tomorrow Starts Here". This refreshed campaign focusses on what we vehemently believe in at Cisco - connecting the previously unconnected - the internet of everything. There is so much opportunity to enrich our lives facilitating change that improves the way we work, live, play and learn.

Ultimately this new campaign aligns to our strategy of solving your most important business challenges by delivering intelligent networks and technology architectures built on integrated products, services and software platforms. I am passionate about Services, and I know my team will continue to deliver relevant services that help your business deliver on your objectives. You can read more about how we've transformed the Cisco Services Portfolio to be simple, relevant and smart based on your feedback.

We also feature some great articles on key top of mind subjects including WebEx on Premises Server, the benefits of Smart Services from the CIO perspective and how to take a smarter way to obtaining a Unified Workspace. Continuing our interviews with key Cisco people, in this edition we feature a thought provoking executive perspective from Robbert Kuppens, CIO, for Cisco EMEAR.

As always, we've included two of our most recent case studies. British American Tobacco explain how they use video to improve productivity and Thales discuss their blended services solution to reduce risk and speed up time-to-benefit for a virtual desktop strategy.

Finally, I always welcome conversation with you on any aspect of our services so please feel free to contact me.

I hope you enjoy this edition.

Paula Dowdy Senior Vice President, Services Sales, Cisco Systems, EMEAR

The Editor

P.S. Please don't hesitate to contact your Cisco representative if you have any questions about this edition.

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