Welcome to the fifth edition of Cisco Services Dynamics, your connection to Cisco Services

2012 has been a device-rich year. I am seeing more and more of my colleagues, peers and customers choosing to use alternative devices in the workplace, the most popular by far being the tablet – and not just the iPad! With so many manufacturers producing tablet devices using different operating systems, this does raise valid concerns about support and access to corporate systems. But what does this mean to your company?

You will see from the "Cisco named market leader in Unified Communications article", 95% of businesses are allowing personal devices to be used in the workplace, and this trend is highlighted by Gartner in their most recent Magic Quadrant report that shows Cisco as the leader in Unified Communications, an accolade we are very proud of.

So when you engage Cisco Services, you can be confident you are benefiting from our professional expertise, knowledge and experience from working with businesses across the world to deploy solutions that deliver real value and return. If you want to find more about this, then please contact us .

I hope you enjoy this edition.

Paula Dowdy Senior Vice President, Services Sales, Cisco Systems, EMEAR

The Editor

P.S. Please don't hesitate to contact your Cisco contact for more information or to discuss any of the articles.

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